What emotions say. How to control yourself and better understand others.

Hundreds of different books have been written about emotional intelligence - each in its own way, depending on the interests or academic specialization of the authors. The concept of EI has become one of the most discussed ideas in popular psychology, the educational-production process, in the field of management, education, and social welfare. In each chapter of this book, you will encounter moments to remember, practical exercises, and useful notes. As part of the introduction, we explore the foundations of emotional intelligence, including a general understanding of EI, the reasons behind our driving emotions, and their connection to our brain's management system. We will also learn why true English composure is the opposite of emotional intelligence, and discuss why toughness and 'coolness' have been valued in society for so long. By developing emotional intelligence, you will: - get to know yourself much better, - learn to control your emotions, - start showing empathy towards feelings...