Organization of reception and discharge of guests at the hotel

The training manual was prepared in accordance with the current Federal State Educational Standard of SPO in the specialty of the hotel service and is designed to study the professional module PM.02 "Reception, accommodation and discharge of guests", including the interdisciplinary course MDK 02.01 "Organization of the service of reception, accommodation and discharge of guests" . The publication can be used in the study of the disciplines of professional modules in the specialties "hotel business" and "hotel service", as well as "tourism" and "hotel and tourism manager" (see the project of updated lists of professions and spectacles).
The manual contains relevant theoretical material, which is accompanied by modern cases from the daily practice of hoteliers. The educational material is presented taking into account global trends in the hotel business. The book also presents the basics of the hotel business regulation system in Russia.
A textbook can be useful to students studying in colleges and universities in the areas of training "Hotel business", "Tourism" and "Management", as well as a wide range of specialists working in the hotel business