Hotel service. Textbook

The practical issues included in professional modules are considered: "Organization of the Service for Reservation Service Services", "Organization of the Activities of the Service of Reception, Putting and Statements of Guests" and "Organization of Guest service in the process of residence." Applications 1-4 include the requirements for hotels, hotel rooms and personnel, as well as qualification requirements for employees of the tourism industry.
complies with the requirements of federal state educational standards of secondary vocational education of the latest generation.
For students of educational institutions of secondary vocational education studying in the specialty 43.02.11 "Hotel Service".
2nd edition, corrected