Hotel management. Tutorial

The development and modern concepts of hotel management are considered - systemic, process and situational approaches. The features of hotel management related to the organization of the network business, the use of franchising and management companies are reflected. Numerous examples are given from the practice of Russian and foreign hotel businesses.
meets the requirements of federal state educational standards of higher education of the latest generation.
For students studying in the field of training "hotel business", as well as graduate students, teachers of specialized universities, students of professional retraining programs, employees of hotel business enterprises.
2nd edition, corrected and supplemented