New rules of business correspondence

For the past twenty years, we have been taught that business correspondence is endless curtsies, meaningless forms of politeness and tortured templates: "Colleagues, I heard you," The client sent right, introduce Asap. Thanks in advance "," respect for you and your business. " Modern business letter is terry falsity, penny manipulations and poorly hidden mutual contempt. Maxim Ilyakhov and Lyudmila Sarycheva, the authors of the cult book "write, reduce", offer to change the culture of a business letter and put forward two new rules: respect for the addressee and caring for his interests. Letters compiled according to such rules have people and help you find a common language. Following the recommendations from the book, you will learn how to write commercial sentences, accompanying letters, requests to colleagues, answers to customers and any other working letters. This is a mandatory book for everyone who writes at work: managers, managers, specialists and applicants