Business conversation

This textbook summarizes theoretical, methodological and practical material in the field of business communication.
It highlights the issues of the communicative competence of a modern specialist, the phenomenon of “communication”, verbal and non -verbal means of communication, communicative barriers and the rules for overcoming them are comprehensively considered, the forms of business communication were considered (including business conversation, meetings, negotiations, public performances) , the features of telephone communication and business correspondence are attached, the problems of conflictogenicity in the business environment are affected.
For students of undergraduate and graduate studies studying in the areas of training included in the enlarged group Economics and Management