Hotel enterprise personnel management

The training manual discusses in detail the essence of the personnel of the hotel enterprise, the specifics of personnel policy in the field of hospitality, the strategy of hotel enterprises in the field of recruitment, training, adaptation, building a business career, motivation and release of personnel. Innovative strategies in the field of training of hotel enterprises are considered, recommendations have been proposed to reduce the level of conflicts and stress among hotel staff. At the end of each chapter, tasks and questions are given to fix theoretical material in practice.
complies with the requirements of federal state educational standards of higher and secondary vocational education of the latest generation.
For students of educational organizations of higher education studying in the areas of training 43.03.03 “Hotel business” and 43.03.02 “Tourism” (level of undergraduate), and students of professional educational organizations studying in the specialty 43.02.11 “Hotel Service” . It can be used to train students of organizations of additional professional education, students of both full -time and remote forms of training. Individual chapters can be useful to college students