First-class service as a competitive advantage
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In the world where the consumer rules and is increasingly important what product or service the company produces, where companies in the market compete for the best people, the best technologies and the best design, the best service is the best competitive advantage. This book is on how to motivate employees to provide a highest level service, which will increase the profitability of the company, increase the market share, and gain customer loyalty.
This book is a gift for everyone who follows the client and seeks to turn their companies into market leaders
This book is a gift for everyone who follows the client and seeks to turn their companies into market leaders
Author:
Author:Джон Шоул
Cover:
Cover:Hard
Category:
- Category:Business & Money
- Category:Social Science & Politics
Publication language:
Publication Language:Russian
Age restrictions:
Age restrictions:0+
ISBN:
ISBN:978-5-9614-7655-2
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