Business communications of the head. Master Class

This textbook is devoted to an extremely relevant topic - business communications of the leader. It contains consideration of both the theoretical foundations of business communications, and many technologies and algorithms for their implementation. Business communications in the book are considered in two angles: as an object of management and as a personal skill of the leader. From the book you can learn how to ensure the effectiveness of external and internal communications, how to prevent communicative mistakes in managing the company and its units, how to increase communicative competence in various forms of business communications. The textbook is intended for students who are studying in the training programs for masters, especially in the direction of Management. It has professional significance for managers of small and medium -sized businesses, corporate management, banks, financial companies, sports organizations. The book will be useful to any modern person interested in the development of sociability, the ability to business communication as such, the acquisition of knowledge of communicative technologies and the ability to use them in the right context