Resolve the conflict. Why it is useful and not scary to argue, quarrel, and defend your point of view.
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Andrey Koenig is a consultant psychologist and conflict management expert. He has participated in the successful resolution of over 1000 disputes of various levels and scales.
The book is based on a unique training program that the author has been conducting for over ten years. In it, Andrey Koenig explains that conflict is a beneficial confrontation between parties in communication. It is "inside" the conflict that people finally begin to speak openly about their goals, reveal communication-blocking contradictions, and get a chance to start fresh interactions. This book is an engaging guide on how to turn conflict into a powerful negotiating resource. The goal is not to avoid conflict, but to manage it and achieve desired outcomes.
In his book, the author offers specific techniques, approaches, and methodologies to:
- understand and recognize conflicts of different levels,
- prevent them or, conversely, successfully resolve them,
- stop wasting energy in conflict situations and learn to effectively communicate thoughts to others.
Author:
Author:Andrey König
Cover:
Cover:softcover
Category:
- Category:Health, Fitness & Dieting
- Category:Psychology
Publication language:
Publication Language:Russian
Paper:
Paper:offset
Dimensions:
Dimensions:21x16x1 cm
Series:
Series:Peasant recommends. Books from the best Russian experts on communication and self-development
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-04-184981-8
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