Rapport. How to find an approach to an interlocutor of any complexity
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Lawrence and Emily Alison - world -famous experts in the field of criminal psychology. For more than 30 years, they specialize in the most difficult communications that can be imagined: in interrogations of criminals. Elison advise and train the police, security services, the FBI and the CIA how to handle especially dangerous people. And their main weapon - rapport, contact with a high level of trust.
The authors of this book have developed a model of interpersonal communication, which helps to establish a rapport with a variety of people- so that you achieve your goals quickly and environmentally friendly
The authors of this book have developed a model of interpersonal communication, which helps to establish a rapport with a variety of people- so that you achieve your goals quickly and environmentally friendly