Quality Management: Third Generation Standard

The study manual discusses the main conceptual and methodological provisions of the quality management and competitiveness of products, a qualimetric approach to identifying indicators and assessing the quality of products and goods, a quantitative assessment of the competitiveness of products and enterprises.
Essences, principles and methods of regulatory quality of products and processes are revealed, the main directions of technical regulation (technical regulations, standardization and confirmation of conformity), the composition and structure of international standards in the field of quality management.

Tutorial is intended for students studying in the specialties 080301 - "Commerce (trading)", 080111 - "Marketing" and in the direction of 100700.62 - "shopping", other economic specialties and areas of higher educational institutions, and learning disciplines "Quality management", "quality and competitiveness of products and processes", "Standardization, metrology and confirmation of conformity"