Quality management and infrastructure of household and office equipment service enterprises
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The study manual "Infrastructure and management of the quality of household and office equipment services" company consists of the introduction and four chapters devoted to aspects of infrastructure and management of the quality of modern enterprises of the service of household and office equipment. Much attention is paid to quality management issues, which is the strategic problem of the development of Russian service companies. The textbook is intended for students learning on the preparation of 100100 - service (profile - service of electronic equipment) and specialists working in the service sector
Author:
Author:Komarov NM
Cover:
Cover:Soft
Category:
- Category:Business & Money
- Category:Engineering & Transportation
Series:
Series: Engineer Library
ISBN:
ISBN:978-5-91359-105-0
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