Quality management

The book is a modern professional quality management rate. This contains the presentation of the theoretical and methodological foundations of quality management science. Encompasses the whole complex of problems, methods and tools for management of quality of goods, services and works, processes and control systems. Complies with the requirements of the Federal State Educational Standard of Higher Education of the Last Generation in the direction of 38.03.02 Management and the requirements established in the leading universities in the world educational space. For students, graduate students, teachers of economic, managerial and engineering directions of universities, listeners of business schools and practical workers