Training for confident communication. 56 exercises that will help improve communication skills

Effective communication skills distinguish successful people. Not able to build communication is doomed to the lack of friends, partners and customers. In his book, the German management coach and the author of popular science books Vera Birkenbil tells how to find a common language with anyone. And for more effective learning, it offers 56 exercises, texts and games with which you will master the instruments of non -playing and make your communication more pleasant and freer.

Using the book you:
- You will begin to understand the basics of the psychology of communication through behaviorism and transactic analysis,
- you can save, protect or improve your self-esteem,
- Develop the ability to understand the map of the reality of the interlocutor, and then change it,
- learn to overcome any barriers in communication with others,
- you can give a correct reverse reaction and calmly respond to criticism