Scanner of emotions. Read. Recognize. Manage

Inability to read the emotions of people leads to quarrels, prolonged discontent, resentment, divorces and failed transactions. All this can be avoided if you master the skill of "emotional intelligence" and learn to recognize the feelings that you and your interlocutor experience during communication.
David Walton, who has been the position of chief psychologist for many years at the UN Research Institute of Social Development, proposes a simple system of development of emotional intelligence in this book. It consists of 4 main elements: "self -awareness", "control of their emotions", "understanding of the behavior and feelings of other people", "management of relationships with the help of effective social skills." You will find a detailed study of each element, tests and copyright tasks for consolidating the material. David is sure that every person can develop emotional intelligence, regardless of innate qualities and education