Psychological tricks. 69 communication techniques they don"t teach you at school

Psycho -tanks are simple techniques that help put the boor in place, protect personal boundaries, win in a dispute, agree on favorable terms of the transaction, or convince yourself not to give up on the way to the goal. It doesn’t matter what your experience of self -control and negotiations, the charm of psychotryums is that they work in any case and require a minimum of training.
The author of this book is Igor Ryzov - a leading expert on negotiations, the author of four bestsellers, twice the winner of the Business Book of the Year Prize. He offers 69 psychotryukes for:
- an effective reaction to tactless comments,
- protection against psychological aggressors,
- victories over the Gazlaiter,
- the successful conviction of the opponent,
- overcoming fear and excitement,
- Settings of yourself on super-use