Leadership lessons - from the pub. The power of emotional intelligence
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Initially, Irwin Newspent talks about what difficulties he came across, becoming a leader, and how they aroused his interest in an in -depth study of emotional intelligence.
In theory and in practice, you will get acquainted with the four whales EQ.
- awareness - the ability to recognize what emotions you experience at one time or another and what signals your body sends you. Hearing yourself badly, you can hardly understand what other people feel.
- Self -control - “tool box”, which allows you to respond to one or another situation in the best way. For example, how to behave when you experience anger? Or how to act if your interlocutor is covered with rage? Expanding your tools, you will learn how not to lose your head even in the most unpleasant, seemingly hopeless cases.
- social sensitivity - the ability to read what another person experiences, and capture the mood of the team. This quality helps to understand the dynamics of relations within the group.
- the ability to manage relationships - establish ties between people, constructively resolve conflicts, develop employees" abilities, make decisions, taking into account the opinions of others.
In the vast application you will find additional exercises for the development of all aspects of emotional intelligence
In theory and in practice, you will get acquainted with the four whales EQ.
- awareness - the ability to recognize what emotions you experience at one time or another and what signals your body sends you. Hearing yourself badly, you can hardly understand what other people feel.
- Self -control - “tool box”, which allows you to respond to one or another situation in the best way. For example, how to behave when you experience anger? Or how to act if your interlocutor is covered with rage? Expanding your tools, you will learn how not to lose your head even in the most unpleasant, seemingly hopeless cases.
- social sensitivity - the ability to read what another person experiences, and capture the mood of the team. This quality helps to understand the dynamics of relations within the group.
- the ability to manage relationships - establish ties between people, constructively resolve conflicts, develop employees" abilities, make decisions, taking into account the opinions of others.
In the vast application you will find additional exercises for the development of all aspects of emotional intelligence
Author:
Author:Ньюджент Ирвин
Cover:
Cover:Hard
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
ISBN:
ISBN:978-5-9573-3984-7
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