I hear what you think, actually

Being in a significant situation - important negotiations, a job, a conversation with a leader - many people (or perhaps all) “filter” their speech, give socially desirable answers. In an effort to get more favorable conditions during the negotiations, many partners promise that they themselves do not believe (or at least, what they doubt).
The leader, wanting to keep you at work, promises what he cannot do. The subordinate, trying not to contradict you, is signed by achieving a result in which he is not at all sure. Your child also promises you something ... How in all these cases to understand what really thinks, what does it believe in, what is the interlocutor motivated?
“Everyone is lying,” as Dr. House correctly notes, but often they do it inaccurately. In many cases, a person does not try to deceive us, but in his speech there is an important subtext that gives us important information about him and his true intentions - but only if we know how to notice this subtext. After reading the book and completing the exercises, you will learn how to really hear the interlocutor, which will greatly simplify your life and give an advantage in any negotiations. All topics are considered both theoretically and with numerous examples from practice. The material of the book is based on the author’s great practical experience in several directions: conducting commercial negotiations, negotiations in tenders, conducting interviews during the selection of staff (the author conducted more than 12,000!), Conducting certifications, and managing subordinates