Hear and understand. The basis of trusting relationships
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How to learn to listen to people and improve due to this all spheres of your life. This book is not about active hearing. The author Michael Sorensen offers an effective and affordable way of recognizing the interlocutor’s emotions - validation. He analyzed thousands of successful practices and brought them to four simple steps.
Each of us has repeatedly shared our experiences, and in response, at best, I heard only an ordinary “ogom”. Meanwhile, that every person dreams that he is not only heard, but heard. The author simply and accessibly talks about the basic need for adoption and how validation - the skill of recognizing the emotions of the interlocutor - will help improve the relationship. You will learn what role empathy and emotional understanding plays, how validation differs from a reflective listening, and master a simple step -by -step methodology of validation.
Book chips
- simplicity. The author is not a scientist, but a fan of self -development, like many of us, so his book turned out to be so accessible and easy.
- structured. A separate chapter is devoted to each element of step -by -step methodology.
- There are conclusions after each chapter.
- clear examples that can be easily applied in your personal and professional life
Each of us has repeatedly shared our experiences, and in response, at best, I heard only an ordinary “ogom”. Meanwhile, that every person dreams that he is not only heard, but heard. The author simply and accessibly talks about the basic need for adoption and how validation - the skill of recognizing the emotions of the interlocutor - will help improve the relationship. You will learn what role empathy and emotional understanding plays, how validation differs from a reflective listening, and master a simple step -by -step methodology of validation.
Book chips
- simplicity. The author is not a scientist, but a fan of self -development, like many of us, so his book turned out to be so accessible and easy.
- structured. A separate chapter is devoted to each element of step -by -step methodology.
- There are conclusions after each chapter.
- clear examples that can be easily applied in your personal and professional life
Author:
Author:Michael Sorensen
Cover:
Cover:Soft
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Series:
Series: Myth. Personal development
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-00146-847-9
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