Feedback. How to say everything you think and get everything you want
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Smart guide on how to give effective feedback: colleagues, subordinates, leaders and others as a whole. With practical tips from the cognitive psychologist and expert Microsoft and Amazon.
regular feedback, if you give it correctly, can turn the average employees into the most zeal, and stars into superstars. But one sharp word or incorrect tone - and the employee will lose motivation forever.
It is difficult to give feedback. For this reason, many try to avoid it. Recent studies have shown that 37% of managers are afraid to give reviews about the work of their subordinates, and 65% of employees want their managers to give feedback more often.
Teresa Houston is a cognitive psychologist, an organizational behavior specialist. She has been studying feedback for many years. In her book, Teresa offers an innovative feedback model based on scientific research. It is also shared by the revelations of leaders who have mastered the art of meaningful critical conversation.
You will find out what principles should be guided by feedback, and also get acquainted with six key tricks when conducting any conversation. All of them are equipped with step -by -step leadership and examples of analysis of critical conversations
regular feedback, if you give it correctly, can turn the average employees into the most zeal, and stars into superstars. But one sharp word or incorrect tone - and the employee will lose motivation forever.
It is difficult to give feedback. For this reason, many try to avoid it. Recent studies have shown that 37% of managers are afraid to give reviews about the work of their subordinates, and 65% of employees want their managers to give feedback more often.
Teresa Houston is a cognitive psychologist, an organizational behavior specialist. She has been studying feedback for many years. In her book, Teresa offers an innovative feedback model based on scientific research. It is also shared by the revelations of leaders who have mastered the art of meaningful critical conversation.
You will find out what principles should be guided by feedback, and also get acquainted with six key tricks when conducting any conversation. All of them are equipped with step -by -step leadership and examples of analysis of critical conversations
Author:
Author:Тереза Хьюстон
Cover:
Cover:Hard
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Age restrictions:
Age restrictions:12+
ISBN:
ISBN:978-5-00195-135-3
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