Emotional Intelligence. Manage yourself and influence others

Book-Treasury for the development of emotional intelligence.
Its author Oleg Kalinichev - a psychologist, an expert on non -verbal behavior, emotional intelligence and lies recognition, the only accredited coach Paul Ekman Group in Russia - collected the most effective exercises and useful tips so that you learn to control yourself and influence others in personal And business relations.
After reading you:
• increase emotional awareness.
• Identify the needs and beliefs that are behind your emotions.
• Master the methods of getting rid of anxiety.
• Learn an active listening to improve communication.
• You can recognize non -verbal signals and use this information.
• Learn how to effectively resolve conflicts.
• Learn to build and protect your personal boundaries