Emotional intelligence in complex communications
Please sign in so that we can notify you about a reply
This book is a magic wand in important conversations, negotiations and managerial interactions.
You will get acquainted with the algorithm for complex communication, which lays the foundation for the formation of such important leadership skills as a constructive solution of conflict situations, management of the team, motivation of employees, management of changes and many others. When performing exercises, you will learn how to prepare for a conversation, tune in to the interlocutor and conduct even the most difficult conversation calmly and friendly.
From the authors
In this book we will talk about how emotions can help us in communications and how they can interfere. How to make complex communications more simple and where to find courage, in order to still conduct sincere conversations about the important, and not avoid them. How to learn how to find mutually beneficial solutions, and for this to learn how to be open, friendly, configured to search for solutions and ready, if necessary, to a fairly serious degree
You will get acquainted with the algorithm for complex communication, which lays the foundation for the formation of such important leadership skills as a constructive solution of conflict situations, management of the team, motivation of employees, management of changes and many others. When performing exercises, you will learn how to prepare for a conversation, tune in to the interlocutor and conduct even the most difficult conversation calmly and friendly.
From the authors
In this book we will talk about how emotions can help us in communications and how they can interfere. How to make complex communications more simple and where to find courage, in order to still conduct sincere conversations about the important, and not avoid them. How to learn how to find mutually beneficial solutions, and for this to learn how to be open, friendly, configured to search for solutions and ready, if necessary, to a fairly serious degree
Author:
Author:Sergey Shabanov, Alena Aleshina
Cover:
Cover:Cover with valves
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Series:
Series: Psychologies
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-00169-868-5
No reviews found