All got me! 325 words and expressions to communicate with unbearable colleagues, employees and heads
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At work, we often have to deal with whiners, arrears, tyrants, loafers, provocateurs, and just fools! And everyone needs to communicate without going beyond politeness.
Rene Evenon, a former top manager and communications specialist, tells how to make contact with the most toxic from colleagues. It doesn’t matter whether the interlocutor is above you in rank, below or is on the same step of the career staircase. The author of the book offers 325 words and expressions that will help to agree with any member of the team. And to do this as elegant and environmentally friendly!
In the book you will find:
- 30 models of people"s behavior in working conditions.
- 5 steps to resolve any conflict.
- 35 examples of dialogs for working out theory.
- 31 section "Food for the mind" with interesting facts about communication
Rene Evenon, a former top manager and communications specialist, tells how to make contact with the most toxic from colleagues. It doesn’t matter whether the interlocutor is above you in rank, below or is on the same step of the career staircase. The author of the book offers 325 words and expressions that will help to agree with any member of the team. And to do this as elegant and environmentally friendly!
In the book you will find:
- 30 models of people"s behavior in working conditions.
- 5 steps to resolve any conflict.
- 35 examples of dialogs for working out theory.
- 31 section "Food for the mind" with interesting facts about communication
Author:
Author:Рене Эвенсон
Cover:
Cover:Hard
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-04-174372-7
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