7 Rules for Conducting Difficult Conversations with Colleaguses and Supervisors 1. Be prepared for conversation and prepare your arguments in advance. - Be Prepared for the Conversation and Prepare Your Argments in Advance. 2. Try to rema
Please sign in so that we can notify you about a reply
A successful dialogue begins and ends with a change in the topic of conversation. Recognizing that two people are required to achieve significant results, the author describes what each participant should do to achieve the best possible result. Using examples from everyday work situations, this book offers recommendations on how to create the right conditions for meaningful discussion.
The author identifies seven key principles that allow both sides to understand more deeply what the other person might think of, and help to more clearly formulate their point of view. These principles are confidence, clarity, compassion, curiosity, compromise, trust, courage. The book includes tips from those who were in these situations and succeeded, examples of scenarios of productive conversations, as well as analysis of lessons extracted from unsuccessful conversations. Readers will learn how to prepare for a dialogue, start it and manage a potentially complex exchange of words that usually occurs at work, and come to understand that both parties should be involved for any conversation
The author identifies seven key principles that allow both sides to understand more deeply what the other person might think of, and help to more clearly formulate their point of view. These principles are confidence, clarity, compassion, curiosity, compromise, trust, courage. The book includes tips from those who were in these situations and succeeded, examples of scenarios of productive conversations, as well as analysis of lessons extracted from unsuccessful conversations. Readers will learn how to prepare for a dialogue, start it and manage a potentially complex exchange of words that usually occurs at work, and come to understand that both parties should be involved for any conversation
Author:
Author:Мэтьюсон Р.Ч.
Cover:
Cover:Hard
Category:
- Category:Politics & Social Science
- Category:Psychology
- Category:Reference books
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-905641-87-9
No reviews found