No compromises. Conduct negotiations as if your life depends on them.
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Chris Voss is one of the most prominent practitioners of extreme negotiations in modern times. He worked for 24 years in the FBI, negotiating hostage rescues around the world. He is the founder and head of the consulting group 'Black Swan', which specializes in training companies from the Fortune 500 list in conducting tough negotiations.
"I don't see much difference between a terrorist taking people hostage and a real estate agent desperately trying to lower the price of your house," Chris Voss claims in his book. The techniques that work in negotiations with the former also work with the latter. The only difference is that when you are rescuing hostages, you cannot stop halfway - agreeing to the release of, say, seven out of ten people and the death of the rest. You must always go all the way. Strive for absolute victory under any circumstances. The book 'Never Split the Difference' is all about that.
Author:
Author:Chris Voss
Cover:
Cover:hardcover
Category:
- Category:Business & Money
- Category:Humor & Entertainment
Publication language:
Publication Language:Russian
Paper:
Paper:offset
Dimensions:
Dimensions:21.5x14.5x2 cm
Series:
Series:Psychology of Influence
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-04-154515-4
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