It's not about the coffee. Starbucks corporate culture

A company should consider both its employees and its clients first and foremost as people, then everything else will fall into place. If a leader treats employees as partners, not just as resources, they achieve fantastic results; if they see clients not just as a source of income, but as people they are serving, they will come back again and again. -The author of the book is not only a talented manager, but also a long-time keeper of the Starbucks soul. -The book discusses aspects of the company's internal culture that are not described in any official manual. -The author shares ten key principles that helped him achieve success and that every leader should follow. For company executives and managers at any level who want to learn how to inspire employees and achieve outstanding results.