It's all wrong. How to get out of communication deadlocks that we ourselves drive ourselves into.
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A new book by the well-known coach and consultant to top executives of Russian businesses, Marina Melia. Her books have been sold in a circulation of 200,000 copies.
"This book is about communication mistakes that we make, being confident that we are doing everything right. About how we get offended by other people, argue with them, get into dead-end situations. But most importantly - about how to get out of these dead-ends with the least losses and restore contact."
Even the most experienced among us fall into communication traps. Whether we are communicating with a business partner or family, it is very easy to start a conflict out of nowhere. Marina Melia is convinced that for effective communication and conducting complex negotiations, it is important to pay attention primarily to the psychological reasons for our behavior.
Marina Melia has identified several of the most problematic communication phenomena and in each chapter analyzes one of them with a specific example, and most importantly, provides tried and tested practical recommendations.
This book will help you understand:
- how to argue so that it does not turn into a quarrel,
- when it is important to say "no",
- what are "dead" and "alive" words,
- how to praise and criticize correctly,
- how to get out of unhealthy relationships.
Marina Melia is a professor of psychology, practicing for over 50 years. She is a coach and consultant to top executives of Russian businesses, and the author of bestsellers such as "I Want - I Can - I Must", "The Method of Marina Melia", "Leave the Child Alone!", "Mom is Nearby!".
Author:
Author:Marina Melia
Cover:
Cover:hardcover
Category:
- Category:Health, Fitness & Dieting
- Category:Self Help & Self Education
Publication language:
Publication Language:Russian
Paper:
Paper:offset
Dimensions:
Dimensions:24x17x1.8 cm
Series:
Series:Marina Melia. Psychology of Success
Age restrictions:
Age restrictions:16+
Product type:
Product type:lacing, colored embossing, gold embossing
ISBN:
ISBN:978-5-04-187754-5
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