How to become the boss"s right hand: a secretary"s guidebook
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The secretary involved in the office work of the whole organization, or the secretary, the leading workshop of the head (managers), should be able to perform difficult tasks, to be a decent person and competent assistant for the authorities. Any organization is people working in it. How to influence people? How to pass the essence of the message and your emotions without distortion? To achieve the desired reaction, refuse not offended, justify not getting angry, demand or ask to get the desired? It is not difficult to achieve this, this book will help you. In this edition, great attention was paid to the psychological aspects of the interaction of the Secretary-Referentist with the head and colleagues included information on topical activities of the secretary: how to plan the working day of the head, prepare a meeting or business negotiations, taking into account protocol requirements and recommendations for business etiquette. The book presents samples of service
Author:
Author:Kotova A. K.
Cover:
Cover:Hard
Category:
- Category:Business & Money
- Category:Education & Teaching
Paper:
Paper:White
Series:
Series: All about everything
ISBN:
ISBN:978-5-222-17749-5
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