Heart-to-heart talks. Simple technology of successful communication
Please sign in so that we can notify you about a reply
Negotiations don't just happen in oval offices. You negotiate about cleaning the room with a child, about vacation dates with a partner, about a discount on tomatoes with a seller. And every time you find yourself in a three-dimensional negotiating space, which, according to Tatyana Muzhitskaya, consists of tasks, relationships, and energy. Tasks are the communication goals, relationships are the interaction style of the participants, and energy is their state. And in order for communication to be effective, it is important to strike a balance in all three directions. To achieve this, the author offers a simple step-by-step technology. By mastering it, you can change your attitude towards negotiations. Make them both effective and interesting. After all, the book is called "Negotiations from the Soul".
Additionally, from the book you will learn that, besides the quality of arguments, communication is influenced by:
- the chosen place at the table,
- proper use of disagreements and contradictions,
- the "third wheel" and other inhabitants of the negotiating space,
- adult "magic words".
Author:
Author:Muzhitskaya Tatyana Vladimirovna
Cover:
Cover:softcover with flaps
Category:
- Category:Computer & Technology
- Category:Self Help & Self Education
Publication language:
Publication Language:Russian
Paper:
Paper:offset
Dimensions:
Dimensions:21x16.5x1.7 cm
Series:
Series:Muzhitskaya recommends. Books from the best Russian experts
Age restrictions:
Age restrictions:12+
ISBN:
ISBN:978-5-04-122568-1
No reviews found