Genie, who is always with you: emotional intelligence

Why is the emotional intelligence consider the third millennium management resource? How does intellectual control of emotions make it possible to improve corporate culture, successfully negotiate and achieve the best financial indicators? What is an emotional intelligence in terms of science and how is it applied in practice? Who is higher than the level of emotional intelligence - in men or women? The author of the book is responsible for these and other questions. Here are the results of the first Russian study of the level of emotional intelligence of top managers, examples of the successful use of emotional intelligence in practice. In addition to extensive theoretical material, the book includes practical examples and exercises