Emotional intelligence of the leader. How to develop and apply
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For a long time it was believed that the emotions that we test and express should be carefully monitored. And it is very important to follow them, being at work, especially if you manage people. It was believed that expressing emotions in the workplace unprofessional. And many usually associate their biggest disappointments and regret with an uncontrolled reaction, when the feelings are literally overlooked.
From the book, you will learn that for a person with a high level of emotional intelligence, emotions are not only important, but also absolutely necessary to make the right decisions, finding out of the difficult situation, overcoming changes and achieve success.
The authors allocate four different practical components of the element of the hierarchy of the emotional skills of the head: identifying emotions (the ability to read people), the use of emotions (the ability to competently direct emotions to solving problems), understanding emotions (the ability to determine the causes of emotion and predict emotional scenarios ) and emotion management (ability to act with emotions) You will understand how to study and develop every skill to use them in the complex to solve the most difficult tasks.
The publication is addressed to managers, managers and owners of companies, as well as everyone to learn to recognize emotions and manage them when creating effective teams, planning and decision-making
From the book, you will learn that for a person with a high level of emotional intelligence, emotions are not only important, but also absolutely necessary to make the right decisions, finding out of the difficult situation, overcoming changes and achieve success.
The authors allocate four different practical components of the element of the hierarchy of the emotional skills of the head: identifying emotions (the ability to read people), the use of emotions (the ability to competently direct emotions to solving problems), understanding emotions (the ability to determine the causes of emotion and predict emotional scenarios ) and emotion management (ability to act with emotions) You will understand how to study and develop every skill to use them in the complex to solve the most difficult tasks.
The publication is addressed to managers, managers and owners of companies, as well as everyone to learn to recognize emotions and manage them when creating effective teams, planning and decision-making
Author:
Author:Caruso D
Cover:
Cover:Soft
Category:
- Category:Health, Fitness & Dieting
- Category:Self Help & Self Education
Series:
Series: Business Bestseller
ISBN:
ISBN:978-5-496-02237-8
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