Conflicts of the big city

The modern city is the focus of a variety of conflicts and confrontations. And the more people live in it, there are enterprises and attractions, the more difficult its infrastructure is, the higher the conflictogenicity in it.
The book considers the concept of conflict, the conditions for its course, from the emergence and escalation to the outcome, the examples of many conflict situations in the urban environment, as well as their successful and unsuccessful permits are given.
The author, the head of the Center for the settlement of social conflicts Oleg Ivanov, is sure: it is very important that the townspeople, including ordinary residents, officials, developers, businessmen, etc., not only imagined that there were many ways to resolve conflicts and They had the initial skills of its mediation (pre -trial settlement of disputes), but also knew how to navigate the conflicts themselves, predict their development and cope with them