Conflicts at work. The art of overcoming disagreements

Disagreements are inevitable in our lives, like their influence on us. But each conflict, the nature of which the authors studied two decades, carries not only destruction, but also leads to purification, allowing you to extract lessons from it and move towards creating.
The authors of this book were striving to help all working - employees, managers, managers, teachers, directories of schools, trade union leaders, employees of corporations, non-profit organizations and government agencies - learn to overcome official conflicts and pay their benefits. They have developed eight major ways to successfully resolve the conflict that will help people find their own approach in resolving the problem situation. But for this, everyone should look first of all, to understand where the conflict can have, even the most insignificant.
The book is designed for a wide circle of readers