Communication and Sociability. Practical recommendations for open communication

The Book Elizabeth Mermann "Communication and Communication" is considering an important topic - open communication as a tool for solving professional tasks and behavior in certain life situations.
The book contains clear and clear recommendations on how to organize collaboration in the group, how to resolve conflicts, how to listen to the interlocutor and express your opinion, criticism and comments, how to ask questions and use pauses, how to keep telephone negotiations and presentations, How to argue your position, etc. The main slogan book is "Professional Goals and Open Communication".
The book is of interest to managers of organizations, practitioners, professionals, leading negotiations, as well as all readers who want to achieve professional goals through communication