Caizen service. Cardiac hospitality
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About how to provide customers with excellent service and give them indescribable impressions. Together with the author you will visit Japan and you will undergo real training in practice, during which you will make sure that there are no trifles in working with people. And also learn the secrets of Japanese standards in the service sector, learn to ask the right questions, work on a kaizen-calculator and a lot, much more
Author:
Author:Zherebtsov V.
Cover:
Cover:Soft
Category:
- Category:Comics and Graphic Novels
- Category:Humor & Entertainment
- Category:Home & Decor
Publication language:
Publication Language:Russian
ISBN:
ISBN:978-5-9500962-8-0
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