Why do customers go. And how to return them back
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You will learn from the book:
- How to look at your business through the client’s eyes,
- why should marketing spend money, time and effort,
- what do customers expect from you and yours Companies,
- Where to look and how to attract a new clientele,
- what else, except money, is necessary for good marketing.
David Avrin - a successful businessman and a marketer with twenty years of experience - offers to distract from the role of a large boss for a long time and "go through a mile in the Mokasins of the client." An experienced lecturer and author of several books, he helps to consider the situation from the inside and out of the outside, gives useful recommendations, pouring them with instructive stories and sparkling jokes. Take a look at your business through the eyes of consumers: is it as good as you think of him? Why do customers leave and do not return? How to keep buyers spoiled by the abundance and quality of goods and services? How to return dissatisfied with their money?
The book will help owners of business, top managers and customer work specialists bring the quality of the service to the company to a new level
- How to look at your business through the client’s eyes,
- why should marketing spend money, time and effort,
- what do customers expect from you and yours Companies,
- Where to look and how to attract a new clientele,
- what else, except money, is necessary for good marketing.
David Avrin - a successful businessman and a marketer with twenty years of experience - offers to distract from the role of a large boss for a long time and "go through a mile in the Mokasins of the client." An experienced lecturer and author of several books, he helps to consider the situation from the inside and out of the outside, gives useful recommendations, pouring them with instructive stories and sparkling jokes. Take a look at your business through the eyes of consumers: is it as good as you think of him? Why do customers leave and do not return? How to keep buyers spoiled by the abundance and quality of goods and services? How to return dissatisfied with their money?
The book will help owners of business, top managers and customer work specialists bring the quality of the service to the company to a new level
Author:
Author:Аврин Дэвид
Cover:
Cover:Soft
Category:
- Category:Business & Money
ISBN:
ISBN:978-5-9693-0508-3
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