The quality and culture of trade in the context of influence on competitiveness in retail trade
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The textbook contains a description of approaches to the study of the quality and culture of trade services, determining their role in increasing competition and systematizing approaches to studying the degree of satisfaction with the quality of service.
For undergraduate students studying in the field of training Trade, as well as for workers of trade enterprises
For undergraduate students studying in the field of training Trade, as well as for workers of trade enterprises
Author:
Author:Zvereva Anna Olegovna, Ilyashenko Svetlana Borisovna, Deputova Elena Yuryevna
Cover:
Cover:Hard
Category:
- Category:Business & Money
Publication language:
Publication Language:Russian
Series:
Series: Educational Publications for Bakalavrov
ISBN:
ISBN:978-5-394-04729-9
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