The burden of service? Service time! Technonikol

The third book of the Technonikol series - the main role "continues the history of the development of the leading international manufacturer of reliable and effective building materials and systems. In the first book "Episodes. Portraits. The meanings" readers learned about the birth and formation of the corporation. The second book is" effective production in Russia? Yes!" - She spoke about achieving efficiency and lean production even before it became mainstream. Here is the third book. It gives a holistic idea of ​​approaches to services, allows you to evaluate the history and trajectory of its development. The Technonikol has long understood the trend: a modern person needs not just a product, he needs a service. The Russian consumer switched from buying an object, an asset to buy a service. That is, it does not acquire building materials, but comfort and comfort for many years. So today the service has stood one step with the quality of the products