Psychology of Business Communication. Textbook

Gives an idea of ​​the psychological nature of communication, basic techniques and methods of accounting for psychological aspects in the implementation of communication in the business sphere: with customers of the company, work colleagues, business partners. Separate paragraphs are devoted to issues of self -knowledge, personal and professional development, as well as the features of building an individual educational trajectory. He teaches the techniques of psychological research for their further use in a profession related to the type of activity "Man - Man".
corresponds to the Federal State Educational Standard of the Last generation.
For students studying in the specialties "Hotel Affairs", "Hotel Service", "Tourism", "Organization of Service in Public Eating"