Listen! The art of effective communication

Why is it sometimes so difficult to understand each other in communicating with colleagues, family members or friends?
The ability to truly listen to another person is the most important skill that can help you change your life, become more confident, friendly and achieve success. That is why the book that you hold in your hands is so valuable.
It will help to go from a simple physiological hearing to an effective listening, which includes understanding. This is an art that you can learn. In the end, that there is art, as not the constant improvement of certain skills! Giving vivid examples and offering simple communication techniques and practical exercises, the authors will show you how to become an ideal interlocutor