Ideal service. How to get customer loyalty
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Client impressions are the general trend of modern marketing. In a situation where a person is given too much selection, there is a desire for a better option, and after him is a desire to enjoy not only from ownership, but also from the purchase process. The book will help expand the understanding of the client service and build their work so that customers with your company are good, and you make a profit from this.
You will learn: how to create an excellent service for the author’s technology "7 Service", how to strengthen customer loyalty, so that they buy only from you how to generate recommendations so that the client tells about you to his friends, relatives, business colleagues, how to save In the company of valuable employees and attract the best personnel how to hold customers after launching advertising campaigns, increase the base of regular customers, how to increase your ratings and create a positive information background about the company about how to be the best in their field and always know what your customers need.
The publication is addressed to managers and owners of business, managers, commercial directors and development directors, sales managers, marketing specialists. If you care about your employees and customers, this book is for you!
You will learn: how to create an excellent service for the author’s technology "7 Service", how to strengthen customer loyalty, so that they buy only from you how to generate recommendations so that the client tells about you to his friends, relatives, business colleagues, how to save In the company of valuable employees and attract the best personnel how to hold customers after launching advertising campaigns, increase the base of regular customers, how to increase your ratings and create a positive information background about the company about how to be the best in their field and always know what your customers need.
The publication is addressed to managers and owners of business, managers, commercial directors and development directors, sales managers, marketing specialists. If you care about your employees and customers, this book is for you!
Author:
Author:Popova Irina, Zolina Elena
Cover:
Cover:Hard
Category:
- Category:Business & Money
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Series:
Series: practice of the best business trainers in Russia
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-4461-1611-9
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