How to love guests of the restaurant: emotional service
Please sign in so that we can notify you about a reply
How to make a strong and bright service in a restaurant - no longer a question from the category of complex ones. Hospitality and emotional service also ceased to be shamanism or knowledge of the elect. The book presents a systematic view of the full cycle of the service, revealed the secrets of successful copyright technologies Service Design and Service Management.
A full cycle of the installation and management techniques in the restaurant. Schemes for working with hospitality, rules for the formation of client -oriented and happy teams. A detailed analysis of approaches to sales, because the service is not just about love. Proper work in the hall increases the revenue and restaurant income.
A scheme of setting an emotional service is described, since it is the emotion that will become your distinctive feature and will highlight your restaurant from a series of similar ones. Here you will see the rules of the manager and the manager with the service, modern approaches in training the front employees, a large number of checklists, templates and schemes.
The book is collected as a manual for the development of modern approaches in service management. It gives a complete list of service techniques and a program for their implementation. Take it, read and do
A full cycle of the installation and management techniques in the restaurant. Schemes for working with hospitality, rules for the formation of client -oriented and happy teams. A detailed analysis of approaches to sales, because the service is not just about love. Proper work in the hall increases the revenue and restaurant income.
A scheme of setting an emotional service is described, since it is the emotion that will become your distinctive feature and will highlight your restaurant from a series of similar ones. Here you will see the rules of the manager and the manager with the service, modern approaches in training the front employees, a large number of checklists, templates and schemes.
The book is collected as a manual for the development of modern approaches in service management. It gives a complete list of service techniques and a program for their implementation. Take it, read and do
Author:
Author:Gvozdovskoy Violetta Anatolyevna
Cover:
Cover:Hard
Category:
- Category:Business & Money
Publication language:
Publication Language:Russian
Series:
Series: Service desing & management techniques
ISBN:
ISBN:978-5-6040953-6-2
No reviews found