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Effective business negotiations. Tutorial

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Author:Заволокина Людмила Игоревна
Cover:Hard
Category:Business & Money
ISBN:978-5-16-017208-8
Dimensions: 145x13x215cm
The training manual discusses mainly practical issues of conducting business negotiations: the ability to convince, build argumentation, conduct a discussion, tactical techniques in a situation of destructive positions of a business partner, in a situation of conflict. Particular attention is paid to the ethics of speech influence in business negotiations, understanding the features of the perception of speech and managing the attention of the audience, the correct interpretation of non -verbal signals and the use of various instruments of non -verbal communication to increase the effectiveness of business communication. In the framework of the psychology of business communication, the emphasis is on the problems of personality development, improve communicative skills and interpersonal communication. The topic of business etiquette discusses the rules of conduct of a successful manager, dress code at official and business events, rules of conduct during visits and in public places. Separately highlighted the theme of the Russian style of negotiations, taking into account the cultural traditions of our country. Fell the requirements of federal state educational standards of higher education of the latest generation.
For students of higher educational institutions studying in the areas of training "Management", "Economics", as well as all those interested in the problems of personality development, improve communicative skills and interpersonal relations
Author:
Author:Заволокина Людмила Игоревна
Cover:
Cover:Hard
Category:
  • Category:Business & Money
ISBN:
ISBN:978-5-16-017208-8

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