Effective business communication. "Magic pills" for business people
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This is an indispensable book for those who want to succeed in business contacts and always be in trend. The first part of the book is devoted to oral business speech - the ability to listen to the interlocutor, ask questions and express their thoughts depending on the situation, the genre of speech and the characters of the speakers, polemical techniques and ways to extinguish aggression, the principles of negotiations, interviews, presentations, as well as scripts, telephone conversations , speeches and reports and self -presentation in the style of "tweet". The second part is a business correspondence guide. It contains the keys to the form and maintenance of letters, the rules of the etiquette of correspondence - business and "in the case", official and among “their”, "horizontally" and “vertical”, external and internal, with domestic and foreign partners, tips on The choice of the style of writing, the norms of politeness - from circulation to farewell, ways of combating the chancellery, verbosity and ambiguity and much more. In the third part there are essays on "error -hazardous" and fashionable words that are not always used in the case.
Bonus - "Small Talks in Russian: standard solutions for typical situations". It is no secret that automatic reactions in the oral-written era, if they did not disappear, then dulled in order
Bonus - "Small Talks in Russian: standard solutions for typical situations". It is no secret that automatic reactions in the oral-written era, if they did not disappear, then dulled in order
Author:
Author:Olga Severskaya, Larisa Selezneva
Cover:
Cover:Cover with valves
Category:
- Category:Business & Money
Publication language:
Publication Language:Russian
Paper:
Paper:Offset
Series:
Series: total dictation. Fund for supporting the language culture of citizens
ISBN:
ISBN:978-5-04-104418-3
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