Broken windows, broken business. How the smallest details affect great achievements
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What is this book about
About how important the nuances are when doing business. Closing your eyes to the "broken window", you can bring the company to its complete collapse, when the drop by a drop will accumulate and repeat in appearance unremarkable, but very significant regular incidents. About how the theory of the broken windows of Wilson and Kellling, describing the problems in the criminal world, easily fits into the world of business.
Why is the book worthy of reading
Under the concept of "broken windows", the detail in any field of human life is applicable.
From a fly, it can really get an elephant: where and how to find flies in time?
The underwater part of the iceberg: assistance and encouraging the occurrence of broken windows.
Anarchy by oversight. Say "no" first cracks on the glass or do not be surprised at their catastrophic consequences.
"Broken windows" on the example of world famous companies.
For whom this book
The book will be interesting to managers of the middle and higher levels, HR specialists and all those who want to establish communication with clients
About how important the nuances are when doing business. Closing your eyes to the "broken window", you can bring the company to its complete collapse, when the drop by a drop will accumulate and repeat in appearance unremarkable, but very significant regular incidents. About how the theory of the broken windows of Wilson and Kellling, describing the problems in the criminal world, easily fits into the world of business.
Why is the book worthy of reading
Under the concept of "broken windows", the detail in any field of human life is applicable.
From a fly, it can really get an elephant: where and how to find flies in time?
The underwater part of the iceberg: assistance and encouraging the occurrence of broken windows.
Anarchy by oversight. Say "no" first cracks on the glass or do not be surprised at their catastrophic consequences.
"Broken windows" on the example of world famous companies.
For whom this book
The book will be interesting to managers of the middle and higher levels, HR specialists and all those who want to establish communication with clients
Author:
Author:Michael Livine
Cover:
Cover:Hard
Category:
- Category:Business & Money
Publication language:
Publication Language:Russian
Age restrictions:
Age restrictions:16+
ISBN:
ISBN:978-5-9614-7040-6
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