Between Two Fires, or The Middle Manager. In 3 books. Book 2

The book is intended for managers and anyone who plans to become one. The author, a business consultant and organizational development specialist, reveals the principles, technologies, and techniques of business management. The reader is offered a humanistic approach to management, which places people as the main value, and the key factor of success is the ability to work with employees. The unique feature of the material presentation is that first the management theory is presented, and then real-life practice. The author analyzes real situations provided by participants of business training. How to write a resume or post a job vacancy? How to resolve conflicts? How to build relationships and set the right attitude? How to plan activities, set goals, motivate, and monitor employees? Answers to these and many other questions are discussed based on numerous relevant examples from management practice. "Case Study" is a three-volume series, including the books "Where Management Begins, or Personnel Decides Everything," "Caught in the Middle, or Middle Manager," and "Among Their Own: Conflict Management."