Anti-management of business, or How not to destroy business, improving its quality

Many say that quality in modern business is the guarantee of competitiveness. And it is true! Probably, in the store next to this book you will see two or three wonderful publications about the quality that you will tell you about the wise Japanese and their effective management systems, about the great gurus of the quality that has made a coup in world management. It is possible that on the shelf you will also find any tutorial of a respected domestic author about how important it is to introduce quality management systems in order to achieve dizzying success in business.
But ... In this book, the authors tried to move away from the stamps and stereotypes of Quality Management and show a fresh look at the quality problems in the domestic business. The combination of ironic and analytical styles of presentation is supported by the rich practical experience of authors and common sense, which will allow you to look at quality management questions under a new angle and not destroy the business, improving its quality