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Cookie policy

Cookies Notice

FOUND4U EUROPE, UNIPESSOAL LDA. (hereinafter “Found4U”, “We”, “Our”, “Us”) uses cookies to help navigate and operate the website https://found4u.com/ (hereinafter referred to as the “Platform”). Some of the cookies We use are necessary for the performance of the Platform and the execution of the associated services, and the use of other cookies will always depend on your prior consent, which can be withdrawn at any time through the specific tools of your internet browser. (hereinafter referred to as “browser”) (please see section 5. How can I disable cookies?).

Below you will find all the relevant information applicable to the cookies used on the website:



1. What are cookies?

Cookies are small text files placed on the user's equipment or mobile device (hereinafter collectively referred to as "devices"), via a browser. The placement of cookies allows the website to recognize your device on a next visit. When we use the term cookies in this policy we refer to all files that collect information in this way.
On the website we use different types of cookies. To obtain additional information about the types of cookies, their purposes and respective retention periods, please consult section 4. What are cookies for?.
Depending on the type of cookies, the refusal to install them may result in the impossibility of accessing some of their areas or receiving personalized information.
At any time, through your browser, you can decide to be notified of the receipt of cookies, as well as block their installation on your devices.


2. Who is responsible for Cookies?

The entity responsible for cookies may vary depending on the destination from which the cookies come. Thus, the following types of cookies are used on the website together with the responsible entity:
  • Own cookies: These cookies are sent to the user's equipment from the person responsible for the website, i.e. Found4U.
  • Third-party cookies: These are cookies sent to the user's equipment from a computer or domain that is not managed by Found4U, but by another entity that processes the data obtained through cookies.

You can check which entity is responsible for each cookie in section 4. What are cookies for?.


3. How long are cookies kept?

In relation to the time which cookies remain on your device, it will be necessary to consider the following types of cookies:
  • Session cookies: They are collected and stored while the user accesses the website. They are normally used to store information for the purpose of providing the service requested by the user on a single occasion (for example, a list of purchased products) and disappear at the end of the session.
  • Persistent cookies: These are those in which the data remains stored on the user's equipment and can be accessed and processed for a period defined by the entities responsible for the cookie, which can vary between a few minutes and several years.

You can check the storage period of each cookie in section 4. What are cookies for?.


4. What are cookies for?

Cookies are used for different purposes.

In the following section you will find information regarding the types of cookies that are used on the Platform, as well as the specific cookies that are used, according to each type.

  • Strictly necessary Cookies and Similar Technologies
    Strictly necessary Cookies and Similar Technologies are required to browse the Platform and use the functionalities of the Platform. We will use these Cookies and Similar Technologies insofar as they are necessary to enable the Platform functions specifically requested by the User. If the User disables strictly necessary Cookies and Similar Technologies, the functionality of the Platform will be affected.

    Strictly necessary Cookies and Similar Technologies do not require the User’s consent. The legal basis for storing information in the User’s terminal equipment or accessing information already stored in Your terminal equipment is article 5(2) of Law 41/2004, 18 August. The legal basis for the processing of personal information through the use of strictly necessary Cookies and Similar Technologies is contract performance (if applicable, Art. 6 (1) lit. b GDPR) (if We concluded a contract on the use of the Platform with You) or, legitimate interests of Us or third parties to the extent permitted under applicable law (if applicable, Art. 6 (1) lit. f GDPR), such as the provision of a functioning Platform.
    Tool name Cookie name Purpose Expiry Provider Party
    Site functionality Site functionality These cookies serve the essential functions of the site. For example, they help the site remember that you put something in the cart or signed into your account. End of the session CS-CART Third-party cookies
    PayPal PayPal PayPal is a payment provider. It allows us to accept payments, if you choose a payment method powered by PayPal. Here is PayPal privacy statement. End of the session PayPal Third-party cookies
    Stripe Stripe Stripe is a payment provider. It allows us to accept payments, if you choose a payment method powered by Stripe. Here is Stripe privacy policy. End of the session Stripe Third-party cookies
    Google reCAPTCHA Google reCAPTCHA Google reCAPTCHA is a service that provides anti-bot protection and verifies that site visitors are humans. Here is Google privacy policy; we also recommend Google's concise and comprehensive note on privacy. Browsing session up to 24 months Google Third-party cookies

  • Preferences Cookies and Similar Technologies
    Preferences cookies enable Us to store the selections, preferences and settings made by You (e.g., language, region, text size, font). If You disable preferences Cookies and Similar Technologies the Platform will not remember Your preferences and thus, will be less convenient for You. The legal basis for storing information in Your terminal equipment or accessing information already stored in Your terminal equipment is Your consent (article 5(2) of Law 41/2004, 18 August). The legal basis for the processing of personal information through functionality Cookies and Similar Technologies is Your consent (Art. 6 (1) lit. a GDPR).
    Tool name Cookie name Purpose Expiry Provider Party
    Google Maps Google Maps Google Maps is a service that allows us to show the maps and various locations on those maps, or automatically determine your location. Here is Google privacy policy; we also recommend Google's concise and comprehensive note on privacy. Browsing session up to 24 months Google Third-party cookies

  • Statistical Cookies and Similar Technologies
    Statistical Cookies and Similar Technologies allow Us to collect information on the use of and the scope of use of the Platform by individual users to improve the Platform. This includes the overall Platform usage and areas that user prefers and thus allows Us to improve the performance of the Platform. The legal basis for storing information in Your terminal equipment or accessing information already stored in Your terminal equipment is Your consent (article 5(2) of Law 41/2004, 18 August). The legal basis for the processing of personal information by statistical Cookies and Similar Technologies is Your consent (if applicable, Art. 6 (1) lit. a GDPR).
    Tool name Cookie name Purpose Expiry Provider Party
    Google Tag Manager Google Tag Manager Google Tag Manager is a service that provides us with website analytics: the number of unique visitors, the most and least popular pages, etc. Here is Google Tag Manager statement on privacy. Browsing session up to 24 months Google Third-party cookies

  • Targeting Advertisement Cookies and Similar Technologies
    Targeting/advertisement Cookies and Similar Technologies allow Us to collect information on the use of and the scope of use of the Platform by individual users. This includes whether a user has visited the Platform previously, the Platform the user comes from, the overall site usage and areas that users prefer and thus allows Us to improve the performance of the Platform and the user’s experience in using the Platform. It also allows Us to analyze the efficiency of Our marketing activities and to provide targeted advertisement tailored for Your interests. If You disable such Cookies and Similar Technologies You will not receive a customized advertisement experience. The legal basis for storing information in Your terminal equipment or accessing information already stored in Your terminal equipment is Your consent (article 5(2) of Law 41/2004, 18 August). The legal basis for the processing of personal information by targeted advertisement Cookies and Similar Technologies is Your consent (if applicable, Art. 6 (1) lit. a GDPR).
    Tool name Cookie name Purpose Expiry Provider Party
    Google Tag Manager Google Tag Manager Google Tag Manager is a service that provides us with website analytics: the number of unique visitors, the most and least popular pages, etc. Here is Google Tag Manager statement on privacy. Browsing session up to 24 months Google Third-party cookies



5. How can I disable cookies, and/or withdraw consents?

Even if you provide your consent for the installation of cookies, you may, at any time, disable part or all of them.

You can manage the consent given for the installation of cookies at any time. To do so, the user must click on the "Manage Consent" button, present in the lower left corner of the Platform. Such action will make the cookie banner accessible again where the following options will be presented: "Accept All", "Reject All" or "Cookie Settings". By clicking on this last button, the user will be able to review all cookies on the Platform, as well as the consent given to them. If you want to change this consent, you can do so, in a detailed way for each type of cookie, using the toggle that allows you to change the status of cookies between Enabled and Disabled. At the end of your changes, the user must click on the "Save and accept" button.
You can also remove installed cookies at any time. In this sense, we note that all browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the "options" or "preferences" menu of your browser. You can consult your browser settings manual at the following links:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer: https://support.microsoft.com/pt-pt/windows/eliminar-e-gerir-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari: https://support.apple.com/pt-pt/guide/safari/sfri11471/15.1/mac/12.0

Note, however, that by disabling cookies, you may prevent some Platform services from working properly, affecting, in part or in full, Platform navigation.
For more information about cookies, including what they are, how to manage them and how to delete them, please visit https://allaboutcookies.org/, which also includes information on how to manage your settings for the various browser providers.


6. How can I contact Found4U?

If you have any questions or would like more information regarding the use of cookies, please use one of the following contacts:
Contacts for the Data Protection Officer:
Email: